Division of Continuing and Global Education
Winter Intersession
December 26, 2023 - January 12, 2024
Tech and Canvas Support over Winter Break
Service Desk Extended Phone Support
Extended phone support is available for faculty, staff, and students over the winter break (phone and email support only). See dates below.
- Service Desk: 559.278.5000
- Dec. 26 - 29, 2023 (phone support only)
- 8:00 am to 5:00 pm
Things to consider during winter break:
New Device RecommendationsMany will receive or purchase new devices over the holidays. Complete the tasks below to avoid losing access to campus resources such as email and Canvas.
-
- DUO - connect your new device to DUO before returning to campus
- Eduroam - connect your new device to Eduroam after returning to campus
Before coming to campus, we recommend disconnecting Eduroam from all devices and reconnecting once you return. The goal is to prevent connectivity issues when you arrive and applies to all laptops, tablets, and smartphones.
- Instructions for disconnecting/reconnecting to Eduroam This process will not hinder the performance of your device(s) in any way.
Canvas
Please email canvas@mail.fresnostate.edu and include bryanberrett@csufresno.edu
Both accounts will be monitored periodically (at least twice per day) during winter intersession.
Continuing and Global Education
The Division of Continuing and Global Education is open Monday through Friday, 8:00
a.m. to 5:00 p.m. through December 21, 2023. The office will be closed starting Friday,
December 22 and regular office hours will resume on Tuesday - January 2, 2024. You
may reach the office at 559.278.0333 or email cgeinfo@csufresno.edu