Please confirm if you have a Fresno State ID number and account, even if it is deactivated. Anyone who previously applied to or attended Fresno State will have an ID number. If you do not have a Fresno State ID, click "Create a Fresno State ID and Account" for detailed steps before proceeding.

1. Create ID Number here (link opens in new window).
2. Click on the [New Students] button.
3. Follow the prompts to submit your information.
4. A CGE staff member will follow up in 1-3 business days. 
5. Once you receive an ID, proceed.
6. Select the Program to Enroll and Term.
7. Click the [Submit] button.
8. Write down your Student ID.  This will be your Student ID number for your entire career at Fresno State.
9. Click on the “Get Email Account” to create your own Fresno State Email Account.  You will need this to log into the My Fresno State portal to enroll in classes.
10. After you have created your email account, click the [My Fresno State Portal] button to log in and enroll in classes.

1. Log in to the My Fresno State Portal.
2. Click on "Student Self Service.”
3. In the "Student Center," click on the first green arrow for My Academic Records & Registration.
4. Click the “other academic…” box.
5. Click the “ContinGlobalEd Class” selection
6. Click the double arrow “Go” button next to the selection.
7. Enter your Program to Enroll. Select Undergraduate if you do not have a bachelor’s degree. Select Postbac if you do have a bachelor’s degree.
8. Enter the Term you want to enroll in classes.
9. Click the "Submit" button.
10. Click the "Enroll in Classes" button to start enrolling in classes.

1. Log in to the My Fresno State Portal.
2. Click on "Student Self Service.”
3. In the "Student Center," click on the first green arrow for My Academic Records & Registration.
4. Click on "Class Enrollment."
5. Select the term you wish to enroll in. If the term you want is not listed, contact Continuing and Global Education.
6. Enter a 5-digit Class Number in the Class Number box. Click on "Enter." If you do not know the 5-digit class number, use the Search feature to find open classes. Enter the course subject and course number (i.e. HIST 12) and click Search (leave the box checked to show open classes only). If you find a class you want to add, click on the "Select Class" button to add it to your Enrollment Shopping Cart.
7. This page allows you to verify your request and, if necessary, select a related component, change your grading option, or enter a permission number. At the bottom of the screen, click "Next" to proceed.
8. You can place additional courses in the Enrollment Shopping Cart by repeating the instructions described in the above steps. To delete a class, click the "Trash Bin" icon. After you have selected all of your classes, click on the button labeled "Proceed to Step 2 of 3."
9. Click on the "Finish Enrolling" box to enroll in your courses.
10. Check the Status column for possible errors with your registration. If your registration is successful, the message “success” will be displayed. If errors exist, the class was not added. Specific details about the error are listed.
11. To drop a class previously added, click on "Drop a Class" tab. Select the class you want to drop.
12. View your results by checking the box in the Select column. Then click "Drop Selected Classes."
13. Confirm your selection and click Finish Dropping.
14. To verify all classes are correct, click on My Class Schedule. Print or screenshot your schedule.

Please be mindful of payment deadlines. For many CGE programs, including Open University, payment is required within 24 hours of enrollment. Students who do not pay by the deadline will be disenrolled and may be unable to re-enroll. Fresno State accepts payments online, in person, or by mail.

Payments for Continuing and Global Education classes must be designated as "Continuing and Global Education Payments" when paying online. If paying in-person or by mail, please indicate that the payment is for a Continuing and Global Education class. If a class has additional course fees for labs or materials, please designate those fees separately as a "General Payment."

Veteran students who are attending school and wish to use their Montgomery GI Bill should first contact the Veterans Resource Center.

E-check via Bank Account (online)

There are no service charges to pay via bank account. 

The steps to set up a new bank account are below. Please have your account information (name of account holder, account type, routing transit number, and bank account number) ready before proceeding. 

1. Log in to MyFresnoState.
2. Select "Student Self-Service."
3. Select the third green arrow, "My Finances (Financial Obligations and Financial Aid." 
4. Select "View eBills/Make a Payment" to open your Transact account.
5. Select "Make a Payment."
6. Select "Student Charges."
7. Select item(s) to pay for. Indicate "Continuing and Global Education" to apply your payment to CGE program fees or "Pay Any Charges" for lab fees.
8. Confirm or enter the dollar amount and select "Add to Payment."
9. Select "Add More" to add additional payments to the transaction if needed.
10. Once all payments have been added to the transaction, select "Pay Now."
11. View your Selected Items and then select "Checkout."
12. Choose "New bank account" and select "Continue."
13. Read the instructions and enter the requested bank account information. Select the (i) icons to help identify each field, if needed. 
14. If desired, check the box to "Save the bank account for future use" before selecting "Continue."
15. Review the "Bank account terms and conditions," select "I agree" if you wish to proceed, and then select "Continue."

Once the transaction is complete, you will receive your receipt of payment via email. Check your student account to confirm that the payment has been posted. 

Credit Card (online)

There is a 2.65% service charge on all credit card payment transactions through your Transact account. Fresno State accepts Visa, MasterCard, Discover and American Express.

The steps to set up a new bank account are below. Please have your account information (name of account holder, account type, routing transit number, and bank account number) ready before proceeding. 

1. Log in to MyFresnoState.
2. Select "Student Self-Service."
3. Select the third green arrow, "My Finances (Financial Obligations and Financial Aid."
4. Select "View eBills/Make a Payment" to open your Transact account.
5. Select "Make a Payment."
6. Select "Student Charges."
7. Select item(s) to pay for. Indicate "Continuing and Global Education" to apply your payment specifically to CGE program fees.
8. Confirm or enter the dollar amount and select "Add to Payment."
9. Select "Add More" to add additional payments to the transaction if needed.
10. Once all payments have been added to the transaction, select "Pay Now."
11. View your Selected Items and then select "Checkout."
12. Choose "New Credit or Debit Card" and select "Continue."
13. Read the instructions and enter the requested credit card information. Select the (i) icons to help identify each field, if needed. 
14. If desired, check the box to "Save the bank account for future use" before selecting "Continue."
15. Review the terms and conditions, select "I agree" if you wish to proceed, and then select "Continue."

Once the transaction is complete, you will receive your receipt of payment via email. Check your student account to confirm that the payment has been posted. 

International Funds Transfer (IFT) - Convera (online)

Fresno State processes international funds transfers (IFTs) through Convera. Follow these steps to pay student fees using an IFT:

1. Log in to MyFresnoState.
2. Select "Student Self-Service."
3. Select the third green arrow, "My Finances (Financial Obligations and Financial Aid."
4. Select "View eBills/Make a Payment" to open your Transact account.
5. Select "Make a Payment."
6. Select "Student Charges."
7. Select item(s) to pay for. 
8. Confirm or enter the dollar amount and select "Add to Payment."
9. Select "Add More" to add additional payments to the transaction if needed.
10. Once all payments have been added to the transaction, select "Pay Now."
11. View your Selected Items and then select "Checkout."
12. Review the Convera information and click "Continue."

Convera IFT process

1. Select the country you are paying from, and how much you need to pay
2. Choose your preferred method of payment
3. Enter your payment and payor details
4. Process the payment. If you pay by bank transfer, use the payment instructions generated by your bank online, at a branch, or by phone. You will be redirected to the Geoswift website for bank transfers to China.
5. If you pay via online options, you will be redirected to the partner websites at the end of the process: ChinaPay, Geoswift, Alipay, UnionPay, Trustly, Sofort, etc. 

If you have questions about your IFT statement or charges, please contact Student Accounts at Student_Financial_Services@listserv.csufresno.edu.

If you have a payment in progress and have questions or need help with a payment initiated by foreign currency, please contact Convera customer support team at + 1(877) 218-8829 or +1(402) 884-3041 or email at https://students.convera.com/#!/contacts.

Authorize a Parent or Third Party Payer (online)

Students can create a Parent PIN/Authorized Payer Account, allowing a parent, guardian, or other designated person to access their online account information and make a payment on a student's account. Follow these steps to set up an Authorized Payer Account:

1. Log in to MyFresnoState.
2. Select "Student Self-Service."
3. Select the third green arrow, "My Finances (Financial Obligations and Financial Aid."
4. Select "View eBills/Make a Payment" to open your Transact account.
5. Locate the "Do you want help paying?" option at the bottom of the screen and select "Send a payer invitation."
6. Input the payer information.
7. Check the box labeled "Payer Access" if you wish to allow the payer to view your statements. Please note, this is not required. Clicking this button will allow the person you designate to view all of your eBills/Statements in addition to making a payment.
8. Select "Send invitation" to complete the process. A green check mark indicates the request has been successfully processed.

To make changes to the authorized payer account, return to your Transact account home page, select 'My Account" and view "Payers." You can change the payer's access to statements or remove them by clicking on the pencil icon or add another payer by selecting "Payer invitation."

Parents (Authorized Payer): How to Use Your Parent PIN

1. You should have received an email indicating an account has been created for you.
2. Click on the link provided to access the account.
3. You will be directed to log in. The login credentials are in the initial email under Parent PIN and Password. Parent PIN is the username.
4. The system will ask you to create a new password.
5. You are now in the student’s account overview, which allows you to “Make a payment” or “View statements” (If applicable).

Check, Cashier's Check, or Money Order (in-person or mail)

Fresno State accepts accept checks, cashier's checks, and money orders made payable to “Fresno State.” Write your Fresno State ID on your check or money order. 

You may pay in person at the Joyal Administration Building. The Cashiers' Windows are located in the south lobby of the Joyal Administration Building. Visit the Student Accounts website for hours of operation and contact information. 

You may also mail check, cashier's checks, or money orders to California State University, Fresno

Cashiering Services - Joyal Administration Building 
5150 North Maple Avenue, M/S: JA 58 
Fresno, CA 93740-8026

Information required on the face of the check, cashier's check, or money orders: 

Student's first and last name
Fresno State identification number
Description of the fee being paid (in the note area of the check)
Make Personal Checks, Cashier's Check or Money Orders payable to: California State University, Fresno 
When you give Fresno State a check, Cashier's Check, or Money Order as payment, you authorize us to either use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.

The University is not responsible for delayed or lost mail.

Cash (in-person only)

Cash payments: accepted at the Cashier’s Windows only. Provide your Fresno State ID.

Students may pay in person at the Joyal Administration Building. The Cashiers' Windows are located in the south lobby of the Joyal Administration Building. Visit the Student Accounts website for hours of operation and contact information.

 

Degree/Certificate/Credential - In-Person or Synchronous Online Classes

These policies apply to classes in CGE credit-bearing degree, certificate, and credential classes. 

In-person or Digital Synchronous (DGTSYNC or Zoom) classes with five or more class meetings offered for academic credit in a degree or certificate program through the Division of Continuing and Global Education:

• 100% refund if you withdraw prior to the first class meeting.
• 65% refund if you withdraw on or after the first class meeting, until 25% of the class meetings have elapsed. No refund if you withdraw after 25% of the class meetings have elapsed.

In-person or Digital Synchronous classes with fewer than five class meetings: 

• 100% refund if you withdraw prior to the first class meeting.
• No refund if you withdraw on or after the first class meeting.

Degree/Certificate/Credential - Asynchronous Classes

These policies apply to classes in CGE credit-bearing degree, certificate, and credential classes. 

Asynchronous classes are either online or independent study-oriented with no scheduled class meetings. 

"No scheduled class meetings" refers to the schedule in MyFresnoState. These classes have a schedule of "ARR" or "See Syllabus." A class that has occasional or optional meetings that are not reflected in MyFresnoState is still considered an asynchronous class.

Online/arranged classes lasting five or more calendar days offered for academic credit in a degree or certificate program through the Division of Continuing and Global Education:

• 100% refund if you withdraw prior to the first day of class.
• 65% refund if you withdraw on or after the first day of class, until 25% of the class days have elapsed. No refund if you withdraw after 25% of the class days have elapsed.

In-person or Digital Synchronous classes with fewer than five class meetings: 

• 100% refund if you withdraw prior to the first day of class.
• No refund if you withdraw on or after the first day of class.

Open University

Open University withdrawal and refund deadlines vary by term. View Open University withdrawal and refund policies and procedures.
 
 Professional Development and Micro-Credentialing (Non-Credit)

You must drop the class before it begins to receive a full refund/reversal of fees. If you drop on or after the class begins, no refund is available. View Non-credit courses.

Class Cancellations

If a class is canceled by the Division of Continuing and Global Education, all fees will be refunded automatically. 

If you are enrolled through the Open University and your class is canceled by the university, you will receive a full refund, but you must request a refund by completing the Schedule Change/Refund Form. 

Courses offered through the Division of Continuing and Global Education are conducted on a self-supporting basis. For that reason, the university reserves the right to cancel a course if not justified by sufficient enrollment. The decision to cancel a course because of low enrollment is made at or shortly before the first class meeting.

Requesting Refunds

Before requesting a refund, you must set your refund preference with BMTX, the campus' refund provider. To set your preference:

1. Log in to MyFresnoState.
2. Go to Student Self Service>Student Center>My Finances>View eBills/Make a Payment.
3. You will then be directed to the “Overview” page on your Transact ePayment site.
4. Scroll to the bottom of the page and select Sign up for direct deposit refunds!
5. Agree to the Terms & Conditions, then click Continue. 
6. Enter/Update your bank account information, then click Continue.
7. Last step! Review your bank account details and make sure the information is correct, then click Complete.  

Please visit https://adminfinance.fresnostate.edu/accountingservices/students/refunds.html for full refund setup instructions and information.

Continuing and Global Education ID Cards are available to students enrolled in academic credit classes, not non-credit or CEUs.

1. Confirm that the Continuing Global Education course registration and payment is posted on your MyFresnoState Student Center.
2. Pay the $5.00 CGE Student ID Card activation fee at the Cashier windows in the Joyal Building.
3. The Bulldog Card office will email you a link with further instructions to upload a photo and receive your card.

Why get an ID card?

• Check out privileges for library materials
• Ability to load money on the card for printing and food purchase
• Identification of student status in the community
• Use of Health Center with co-pay: The option of paying a $15 co-pay at the Health Center per visit or pay the full semester co-pay of $160.00 at the Cashier in the Joyal Building and bring the receipt to the Health Center to be noted on the Health Center account.

Please note: the card is not valid for stateside student service, including access to the Student Recreation Center, laptop checkout, or student campus discounts.