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Division of Continuing and Global Education

Student Services

Please check back for updated information for Winter Intersession 2021.

Technology Service Desk

General IT support will be available during Winter Intersession via the Technology Service Desk. The Technology Service Desk will be available by phone at 559.278.5000. Service Desk tickets can also be submitted any time via the web by visiting http://fresnostate.edu/help/ Once there, log in and click on ONLINE FORMS and select the appropriate form to submit.

For CFE / Canvas support please visit the following Zoom Room - https://fresnostate.zoom.us/j/93919172517

Technology Service Desk Hours

  • The Service Desk will be open 8:00 a.m. - 2:00 p.m. December 27, 28, 29, 30 & 31, 2020
  • The Service Desk will be closed on January 1, 2021
  • The Service Desk will resume normal hours (8:00 a.m. – 6:00 p.m., Monday through Friday) starting January 4, 2021

Continuing and Global Education

The Division of Continuing and Global Education is open Monday through Friday, 8:00 am to 5:00 pm through December 23, 2020. The office will be closed from Thursday, December 24, 2020 through Friday, January 1, 2021. Regular office hours will resume on Monday, January 4, 2021. You may reach the office at 559.278.0333 or email cgeinfo@csufresno.edu.

Textbooks 

Beginning Monday, December 16, 2019, textbooks will be available at Kennel Bookstore on the Fresno State Campus. Information about textbooks is available from your instructor or the bookstore (www.kennelbookstore.com).

Bookstore hours are:

  • December 14 - 18: 8:00 am - 5:00 pm
  • December 19 - 20: CLOSED
  • December 21 - 23: 10:00 am - 4:00 pm
  • December 24 - 27: CLOSED
  • December 28: 10:00 am - 2:00 pm
  • December 29 - January 3: CLOSED

Click HERE for more information on bookstore hours.

Library 

The library will be closed December 24 - January 3; however, there is a 24/7 chat feature for Research Help that students can access. It can be found on the library's website, or by clicking here. There are also several self-service research guides and tutorials here. Library staff & librarians will be working remotely, Monday - Friday, during this time. Students can call 559.278.2551 for Circulation and 559.278.2174 for help with Research for assistance. 

The Library and DISCOVERe Hub (for technical support and printing assistance) will be open Monday, January 4 – Friday, January 20 from 8 am – 5 pm (closed weekends). 

Student ID Cards

Students attending classes through Continuing and Global Education may obtain a Bulldog Card - Fresno State's official student ID. The card provides checkout privileges for materials in the library, access to services at the Health Center with a co-pay, free transportation on Fresno Area Transit (FAX) and Clovis Transit. Also available is the V-Line with transportation to and from Visalia and Fresno (five times a day) with a free punch pass available for pick-up at the Parking office. The Bulldog Card serves as a valid student ID card in the community and online. Students must first complete their course registration; second, pay the $5.00 CGE-Student Bulldog Card activation fee at the Cashier’s window in the Joyal Building; then go down the hall to the Bulldog Card Office, Room 156, (back of the building) to have a picture taken and obtain a card.

Student Health and Counseling Center   

The Student Health and Counseling Center office will be closed from Thursday, December 24, 2020 through Friday, January 1, 20210 and will reopen on Monday, January 4, 2021. Office hours are Monday through Friday, 8:00 a.m. to 4:45 p.m. Non-matriculated students pay $15 per office visit. No charge for office visits for matriculated students. A Fresno State student ID is required. See instructions above to obtain a Student ID card.

Services for Students with Disabilities

The Services for Students with Disabilities office will be closed from Thursday, December 24, 2020 through Friday, January 1, 2021. The office will reopen on Monday, January 4, 2021. Support services are available by emailing the Services for Students with Disabilities office at ssdstaff@csufresno.edu or calling the office at 559.278.2811.

Veterans Services

Information on State and Federal aid to veterans/dependents is available by calling Veterans Services, 559.278.6036.

Parking

Daily parking permits may be purchased for $5.00 per day, using credit cards ONLY, from the dispensers located in the campus parking lots. If you need additional assistance, please call the Traffic Operations Office at 559.278.2950. 

Food Services 

For winter break hours, click HERE.

University Student Union

While the University Student Union and Satellite Student Union facilities are closed until further notice (due to COVID-19), the staff will continue providing services, programs, and resources and are available to serve students. Contact us at getinvolved@csufresno.edu or at @FresnoStateUSU on Facebook, Instagram and Twitter.

Fresno State Student Housing 

Fresno State students with a residence hall contract can stay in their rooms, free of charge, during Winter Intersession. Students are asked to notify the 24-Hour Service desk of their plans.

Fresno State Police Department 

The Police Department is open 24 hours a day, 7 days a week, year round. Safety Escorts are available 24 hours a day, 7 days a week, year round. In the event of an emergency during the campus closure, call 9-1-1 from a campus phone, or contact the Police Department from your cell phone at: 559.278.8400. If you call 9-1-1 from your cell phone, advise the 9-1-1 dispatcher you are on the Fresno State campus and give your exact location. 

TipNOW

The Fresno State Police Department has an anonymous tip line for reporting crime or providing information.  Text or call to leave a voicemail: 559.664.3204.

Your tip will be forwarded anonymously to the Fresno State Police Department for investigation or other appropriate actions.